Refund policy

We accept returns for a full credit refund 30 days from purchase date of the product. Items must be in "new, unaltered and unused condition". 

• Original rhinestone or beads  must be attached or visible.
• Without showing signs of wear or damage in any way. 
• Within 30 calendar days of order date (after 30 days no returns are allowed)

• Must not be a special order or a custom order.​

• Cannot be international

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Shipping fees won't be returned.

 

• Any items purchased can be returned for an exchange or for store credit.

• At this time we do not offer price adjustments.

• If you are unhappy with your product for any reason please CLICK HERE to get instructions on how to exchange or receive a store credit.
   

FINAL SALE

• Items marked as "Final Sale" cannot be returned or exchanged.

• Items purchased during a sale are viewed final sale. 

Damages

If you received an item that is damaged, defective or shipped incorrectly please contact Customer Support immediately. These items will result in a hassle free exchange or a FULL refund. Please takes photos for evidence with delivery date attached.

Refunds are contingent upon inspection of the item(s) once we receive it. 

 

Customer Service Hours:

Monday - Friday : 9:00 AM - 4:00 PM PST

If you have reached us at any other hours your inquiry will be responded to within the next business day excluding weekends and holidays.